Conditions and services for your stay in the Dolomites.
Services and conditions included in the price for your summer and winter holiday at the Hotel Portillo in Selva in Val Gardena.
Half-board accomodations only in winter
Overnight staying with buffet breakfast with a big choice of sweet and salted products, home made cakes and cookies, fresh fruit and eggs. Dinner with menu choice, thematical evenings, galadinner, welcome aperitif, desserts buffet.
Rooms come with:
Private bathrooms with tub or shower with dispenser for soap/showergel, slippers, amenity-kit at arrival (more products can be bought at the beauty-shop), hair-dryer, make-up mirror, safe, telephone, satellite TV, minibar, bathrobe rental.
• We kindly inform you, that smoking is not allowed at our Hotel Portillo.
• Daily cleaning of the room is included in the price.
• Breakfast/meal served in the room: surcharge € 10,00 per person.
• Drink served in the room: surcharge € 2,00.
• Garage rental/day: €20,00 per day (open from 7:30 a.m. to 11 p.m.)
Discounts for additional beds:
• 20% for additional beds
• Surcharge: double room as single occupancy 80%.
• All guest must be registered, a passport is needed for the check in.
Payment methods/cancellation policy:
Cash, Visa, Eurocard, Mastercard, advanced bank transfer (must arrive before your arrival). Reservations are considered definitive upon receipt of a prepayment of at least 1/3 of the total amount of the reservation by means of banktransfer or credit card. In the case of cancellation or modification of the reservation this policy will be applied: charging of 30% of the entire booked amount (=the prepayment will not be refunded) for cancellations made not later than 7 days before the arrival date. Charging of 100% of the entire booked amount for cancellations made less than 7 days before your arrival. For earlier check out, later check in or no show 100% of the booked amount will be charged.
To avoid these penalties we recommend to subscribe the following insurance contract. Not used, included services will not be refunded or compensated.
Deposit for reservation
Check in
From 2.30 to 11 p.m. (for arrivals during the night please inform the booking office).
Check out
Within 10.30 a.m.
Late check out or early check in
Only when possible, by payment and after agreement with the booking office.
Usage of the spa at the departure day
By payment and after agreement with the booking office.
Usage of the spa for non guests
Only when possible, by payment and after agreement with the booking office.
Our facilities
Indoor heated swimming pool with water games, Belisana Spa, Alpin Spa (opened only in winter, naked area, no entrance for children), outdoor Whirlpool, gym and fitness centre, garden with chairs (only in summer), garage and private parking.
Opening time
Indoor swimming pool and fitness: 7:30 a.m. to 7.30 p.m. (in summer until 8.30 p.m.)
Belisana spa: 11 a.m. to 7.30 p.m. (in summer until 8.30 p.m.)
Alpin spa: 3 p.m. to 7 p.m. (closed in summer)
Children younger as 16 are not allowed to get in the Alpin spa and fitness.
Ski shuttle to the slopes
Private ski shuttle to the near Sellaronda slopes CIAMPINOI (29), BIANCANEVE (36) and DANTERCIEPIES (30). The shuttle picks you also up again in the afternoon from the CIAMPINOI (29) slope. Stops & schedule is fixed, extra runs only if possible and for payment.
Restaurant
Breakfast and dinner are served in the same restaurant. Casual elegant attire is suggested for dinner. Although a jacket and tie are not required, wearing sweat suits and slippers is not allowed. Own drinks are not allowed in the restaurant and in the common areas.
Children strollers
Must stay outside of the hotel, please bring with you an infant-armcarrier.
Pets are not allowed in any location